• Marketing and communication plans

• Advertising campaigns

• Public relations campaigns

• Brand development

• Media liaison and management

• Website development

• Search engine optimisation (SEO)

• Social media management

• Event management

• Customer relationship management (CRM)

• Research and market analysis

• Artwork design and production

• Sponsorship campaigns

• Signage and promotional products

• Digital and print production

• Ongoing social media management

• Campaign administration support services

• Marketing administration support

• Website content updates

• Delivery service

• Fundraising capability assessment

• Fundraising appeals

• Capital fundraising project management

• Fundraising event management

• Donor management

Innovation

Introduced an online marketing and communication material ordering system for the benefit of staff nationally.

BD and Process Improvement

Market research and analysis to support new business opportunities. Transformed inefficient operations and processes into more efficient activities by developing systems views and addressing challenges.

Leadership

Led teams to achieve strategic and marketing objectives within strict timelines and budgets.

Change Management

Led the rebranding processes and seamless transition of operations resulting from mergers and acquisitions, without disruptions to client services.

Strategic Thinking

Developed national marketing and communication strategy and provided operational support in delivering services to clients.

Partnerships and Engagement

Increased revenue and brand awareness by establishing mutually beneficial partnerships with organisations that share a similar vision and synergies in business operations.